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Lesson details

A big part of being able to recognize irregular behavior is knowing what regular behavior looks like! As a hospitality front line worker, you know the ins and outs of your work area better than almost anyone else. In this lesson, Anthony McGinty explains how you can put that expertise to good use to help you tell the difference between 'normal' and 'suspicious'.

What you'll learn in the Identify your baseline behavior lesson

  • How to establish a baseline of behaviors in your work area
  • Frameworks you can use to tell whether unusual behavior is suspicious

Instructor

Anthony McGinty

Anthony McGinty is an intelligence and security expert who has worked with a range of hotels to develop threat mitigation strategies.

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