This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Welcome - Owning a high-performing shift
In this online lesson, you'll get an introduction to the Owning a High-Performing Shift course and discover how to lead with whole-shift oversight.
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.
This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Welcome to Owning a high-performing shift!
In this course, you'll learn how the Shift Scan framework works and discover how reading people, pace, and standards helps you maintain control and make better operational decisions.
Ready to begin?
Instructor
Juan D. Leyva is the Vice President of Operations of the Central Region for Oxford Hotels & Resorts and General Manager of LondonHouse Chicago. With more than a decade of hospitality experience, Juan was named the 2021 Hotelier of the Year by the...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
