Engage and empower your team with online hospitality training they will love

If you own or run a small business in hospitality you’ve come to the right place. Typsy helps hospitality businesses onboarding new staff, increase staff engagement, and deliver consistently great customer experiences.

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These small businesses use Typsy too!

The best way to train your hospitality team

Typsy is a cost-effective learning experience platform that allows you to easily create, assign, and track video training for your hospitality staff. Whether you own a cafe, restaurant, pub, or bar, our platform has been designed to let your team learn new skills, test their knowledge, earn certificates for completed courses, and build their profile.

What businesses love about Typsy

Our learning content is led by industry experts from around the globe to ensure training is relevant and engaging for all your team members.

All our courses include quizzes, exercise files, and other supporting documents to help your team apply what they have learned.

Assign courses, lessons and more to your team in less than 5 minutes. We’ll let them know when training is ready and when it’s due for completion!

What businesses love about Typsy

Our learning content is led by industry experts from around the globe to ensure training is relevant and engaging for all your team members.

All our courses include quizzes, exercise files, and other supporting documents to help your team apply what they have learned.

Assign courses, lessons and more to your team in less than 5 minutes. We’ll let them know when training is ready and when it’s due for completion!

Small businesses use Typsy in a variety of ways to power their online training. Explore ways to use Typsy to boost your business.

Staff Induction

Imagine if every recruit could quickly and easily complete fundamental skills training to bring them up to speed with your culture, service and brand standards. With Typsy you can make this a reality.

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Brand & Service Standards

We know that every organization has its own brand, which is why we created our Custom Content upload feature. Film your own brand-specific training and send it out to every single one of your staff members so you can be assured your standards will exceed customer expectations every time.

Upselling

Our growing library of online courses are designed to provide your staff with the tools and tips needed to drive exceptional customer experiences, keep guests smiling and positive reviews flowing. Our range of courses on topics including front of house essentials, upselling techniques and housekeeping are designed to help your staff create exceptional customer experiences every day.

Onboarding

In exit interviews, one of the main reasons provided by team members for leaving is a ‘lack of training’ or ‘lack of opportunity’. Supporting your team with an abundance of learning opportunities will benefit them by building their professional currency and promotion opportunities, while encouraging workplace engagement.

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Compliance

We leave the legally required government-based training to your locally approved training organizations. Instead, we offer refresher courses and other topics designed to cover many of the other risks that aren’t always mandated but pose serious risks to operators.

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Leadership training

Often, people in hospitality are promoted to supervisor or manager roles without having any experience managing people. Prepare your managers for success by creating Playlists and Pathways to support them through this challenging and exciting time in their career.

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How it works

Small businesses use Typsy in a variety of ways to power their online training. Explore ways to use Typsy to boost your business.

Sign-up for free today

Invite your staff

Choose to add staff members one at a time or upload everyone in bulk. Then send your invites. Your team will be learning in no time.

Assign courses

Choose a course, lesson or mentor session and assign it out to your staff straight to their mobile device. Have your own training videos? Upload and assign them too!

Hundreds of courses available 24/7

From service tips to leadership essentials, our courses are led by industry experts, include downloadable resources and quizzes to test knowledge.

Browse courses

Whatever your situation - whether you are looking for work or already work in the hospitality industry - Typsy has courses and lessons to help support your growth.

Beverage Business Compliance Culinary Hotel Management Service

How Blue Plate Restaurant Co provides consistency across their brands

Learn how Blue Plate Restaurant Co uses Typsy assigned training to coordinate training across and within its venues.

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"We have been using Typsy to train our staff for the best part of a year now and I would highly recommend it as a very effective tool in up-skilling staff."

General Manager - The RUC

"We've tried other platforms, but none combined the quality & depth of quality instructors with the simplicity and ease of scheduling and tracking our team’s performance."

HR Director - Blue Plate Restaurant Company

Empower your team and make your business stand out from the crowd

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Find out how the Typsy platform can help your business

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