This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Managing a service briefing
Staffing a banquet with effective servers is one part of the equation, but it's also important to remember that as a manager, you're there to steer the ship....
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Staffing a banquet with effective servers is one part of the equation, but it’s also important to remember that as a manager, you’re there to steer the ship. That’s why setting out expectations in the initial service briefing is such a crucial step.
In this online lesson on managing a service briefing, you’ll discover strategies to help you communicate staff roles and responsibilities.
What you'll learn in the Managing a service briefing lesson
- Prepare and communicate the right information during a service briefing
- Follow an agenda to conduct an efficient and effective service briefing
Instructor
Thomas Boucourt is an accomplished Banquet Manager and Senior Lecturer at the prestigious Ecole hôtelière de Lausanne (EHL) in Switzerland. With 25 years of industry experience, Thomas has dedicated his career to the pursuit of excellence in service,...
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